helpline

noun

help·​line ˈhelp-ˌlīn 

 Southern often  ˈhep-,

 also  ˈheəp-

variants or less commonly help line

plural helplines also help lines

: a phone service providing help or assistance: such as

a

: a telephone service that is usually available to the public and that provides advice, support, resources, etc. for some specific purpose (such as crisis intervention)

a free/confidential/24-hour helpline

He's also a peer support specialist for DeQH, a helpline for South Asian LGBTQ people.

—Rose Brennan

Calls to state addiction help lines have risen, as have alcohol use, drug overdoses and relapse rates, experts have said.

—Steve Janoski

… helpline volunteers offer support and basic information, locate treatment options in your area, and can help you find answers to any questions you may have.

—Radhika Menon

b

: a customer service line to provide support (such as technical support) for a product, service, etc.

Before making your purchase, phone the software vendor's customer helpline to make sure customer representatives are knowledgeable.

—Eric Berg

A user's guide, software documentation, and telephone helpline are included.

—Carol Tenopir

All week, Mata and other staffers have spent hours calling help lines set up by drug plan providers, only to get constant busy signals.

—Nicole Foy

Examples of helpline in a Sentence

Recent Examples on the Web

For four years, Prism served as the peer-support helpline for LGBTQ+ people in Wisconsin funded and staffed by Mental Health America of Wisconsin. —Natalie Eilbert, jsonline.com, 9 Sep. 2025

To reach the helpline, dial 211 and enter your zip code. —Jade Jackson, IndyStar, 6 Sep. 2025

ChatGPT already included measures, such as pointing people to crisis helplines and other resources, an OpenAI spokesperson previously said in a statement to CNN. —Lisa Eadicicco, CNN Money, 2 Sep. 2025

Similarly, the bot did not direct the 14-year-old toward helplines, according to Garcia. —Muskaan Arshad, Fortune, 27 Aug. 2025

Word History

First Known Use

1965, in the meaning defined above

Rhymes for helpline

• affine
• airline
• align
• aline
• assign
• baseline
• beamline
• benign
• bloodline
• bovine
• byline
• canine